erp/Web/js/afterSaleReasonCopy.js

var site_reason = [{
    "ID": 1,
    "TopID": 0,
    "AddName": "设计问题"
}, {
    "ID": 2,
    "TopID": 0,
    "AddName": "客服原因"
}, {
    "ID": 3,
    "TopID": 0,
    "AddName": "车间问题"
}, {
    "ID": 4,
    "TopID": 0,
    "AddName": "客户原因"
}, {
    "ID": 5,
    "TopID": 0,
    "AddName": "快递"
}, {
    "ID": 6,
    "TopID": 0,
    "AddName": "下单部"
}, {
    "ID": 7,
    "TopID": 0,
    "AddName": "运营部"
}, {
    "ID": 8,
    "TopID": 0,
    "AddName": "售后部"
}, {
    "ID": 9,
    "TopID": 0,
    "AddName": "标错"
}, {
    "ID": 10,
    "TopID": 0,
    "AddName": "其他"
}, {
    "ID": 11,
    "TopID": 0,
    "AddName": "差评"
}, {
    "ID": 12,
    "TopID": 0,
    "AddName": "投诉"
}, {
    "ID": 101,
    "TopID": 1,
    "AddName": "对接流程"
}, {
    "ID": 102,
    "TopID": 1,
    "AddName": "产品专业问题"
}, {
    "ID": 103,
    "TopID": 1,
    "AddName": "文件问题"
}, {
    "ID": 104,
    "TopID": 1,
    "AddName": "设计专业技能"
}, {
    "ID": 201,
    "TopID": 2,
    "AddName": "订单跟踪问题"
}, {
    "ID": 202,
    "TopID": 2,
    "AddName": "对接流程"
}, {
    "ID": 203,
    "TopID": 2,
    "AddName": "备注问题"
}, {
    "ID": 204,
    "TopID": 2,
    "AddName": "专业问题"
}, {
    "ID": 205,
    "TopID": 2,
    "AddName": "报价问题"
}, {
    "ID": 301,
    "TopID": 3,
    "AddName": "质量问题"
}, {
    "ID": 302,
    "TopID": 3,
    "AddName": "发货问题"
}, {
    "ID": 303,
    "TopID": 3,
    "AddName": "配件问题"
}, {
    "ID": 304,
    "TopID": 3,
    "AddName": "快递问题"
}, {
    "ID": 401,
    "TopID": 4,
    "AddName": "无需售后"
}, {
    "ID": 402,
    "TopID": 4,
    "AddName": "产品问题"
}, {
    "ID": 403,
    "TopID": 4,
    "AddName": "稿件问题"
}, {
    "ID": 404,
    "TopID": 4,
    "AddName": "物流运输"
}, {
    "ID": 405,
    "TopID": 4,
    "AddName": "配件问题"
}, {
    "ID": 406,
    "TopID": 4,
    "AddName": "使用场景"
}, {
    "ID": 407,
    "TopID": 4,
    "AddName": "价格问题"
}, {
    "ID": 408,
    "TopID": 4,
    "AddName": "信息不全"
}, {
    "ID": 409,
    "TopID": 4,
    "AddName": "时效问题"
}, {
    "ID": 410,
    "TopID": 4,
    "AddName": "申请退款"
}, {
    "ID": 411,
    "TopID": 4,
    "AddName": "多拍，拍错，默拍"
}, {
    "ID": 501,
    "TopID": 5,
    "AddName": "快递破损、湿包、折损"
}, {
    "ID": 502,
    "TopID": 5,
    "AddName": "物流信息未及时更新"
}, {
    "ID": 503,
    "TopID": 5,
    "AddName": "丢件"
}, {
    "ID": 601,
    "TopID": 6,
    "AddName": "没有及时下单、漏单"
}, {
    "ID": 602,
    "TopID": 6,
    "AddName": "下错车间"
}, {
    "ID": 603,
    "TopID": 6,
    "AddName": "老客户加印备注对接不到位"
}, {
    "ID": 604,
    "TopID": 6,
    "AddName": "未及时处理车间打回订单"
}, {
    "ID": 701,
    "TopID": 7,
    "AddName": "链接问题"
}, {
    "ID": 702,
    "TopID": 7,
    "AddName": "模版内容错"
}, {
    "ID": 703,
    "TopID": 7,
    "AddName": "色值问题"
}, {
    "ID": 801,
    "TopID": 8,
    "AddName": "查货对接不及时"
}, {
    "ID": 802,
    "TopID": 8,
    "AddName": "售后处理"
}, {
    "ID": 901,
    "TopID": 9,
    "AddName": "标错无需售后"
}, {
    "ID": 1001,
    "TopID": 10,
    "AddName": "拿样订单"
}, {
    "ID": 1101,
    "TopID": 11,
    "AddName": "价格不满意"
}, {
    "ID": 1102,
    "TopID": 11,
    "AddName": "对接不到位"
}, {
    "ID": 1103,
    "TopID": 11,
    "AddName": "报错价"
}, {
    "ID": 1104,
    "TopID": 11,
    "AddName": "质量不满意"
}, {
    "ID": 1201,
    "TopID": 12,
    "AddName": "发货问题"
}, {
    "ID": 1202,
    "TopID": 12,
    "AddName": "发货物流问题"
}, {
    "ID": 1203,
    "TopID": 12,
    "AddName": "卖家承诺不履行"
}, {
    "ID": 1204,
    "TopID": 12,
    "AddName": "卖家服务态度"
}, {
    "ID": 1205,
    "TopID": 12,
    "AddName": "诱导交易欺诈"
}, {
    "ID": 10101,
    "TopID": 101,
    "AddName": "对接不到位"
}, {
    "ID": 10102,
    "TopID": 101,
    "AddName": "未及时跟单"
}, {
    "ID": 10103,
    "TopID": 101,
    "AddName": "未按客户要求改稿"
}, {
    "ID": 10104,
    "TopID": 101,
    "AddName": "稿件不满意"
}, {
    "ID": 10105,
    "TopID": 101,
    "AddName": "内容遗漏"
}, {
    "ID": 10106,
    "TopID": 101,
    "AddName": "未定稿上传"
}, {
    "ID": 10201,
    "TopID": 102,
    "AddName": "出货时间"
}, {
    "ID": 10202,
    "TopID": 102,
    "AddName": "产品专业知识"
}, {
    "ID": 10203,
    "TopID": 102,
    "AddName": "地址、快递备注错"
}, {
    "ID": 10301,
    "TopID": 103,
    "AddName": "数量错"
}, {
    "ID": 10302,
    "TopID": 103,
    "AddName": "尺寸错"
}, {
    "ID": 10303,
    "TopID": 103,
    "AddName": "材质错"
}, {
    "ID": 10304,
    "TopID": 103,
    "AddName": "上传错误稿件"
}, {
    "ID": 10305,
    "TopID": 103,
    "AddName": "问题件未及时处理"
}, {
    "ID": 10401,
    "TopID": 104,
    "AddName": "设计专业知识"
}, {
    "ID": 10402,
    "TopID": 104,
    "AddName": "稿件模糊"
}, {
    "ID": 10403,
    "TopID": 104,
    "AddName": "错字漏字多字"
}, {
    "ID": 10404,
    "TopID": 104,
    "AddName": "掉图"
}, {
    "ID": 10405,
    "TopID": 104,
    "AddName": "版面问题"
}, {
    "ID": 10406,
    "TopID": 104,
    "AddName": "工艺错"
}, {
    "ID": 10407,
    "TopID": 104,
    "AddName": "镜像"
}, {
    "ID": 10408,
    "TopID": 104,
    "AddName": "色值"
}, {
    "ID": 10409,
    "TopID": 104,
    "AddName": "颜色、底色"
}, {
    "ID": 10410,
    "TopID": 104,
    "AddName": "未转曲"
}, {
    "ID": 10411,
    "TopID": 104,
    "AddName": "单双面问题"
}, {
    "ID": 10412,
    "TopID": 104,
    "AddName": "二维码"
}, {
    "ID": 20101,
    "TopID": 201,
    "AddName": "未发送发货时效"
}, {
    "ID": 20102,
    "TopID": 201,
    "AddName": "发送发货时效错误"
}, {
    "ID": 20103,
    "TopID": 201,
    "AddName": "未告知初稿时间"
}, {
    "ID": 20104,
    "TopID": 201,
    "AddName": "未及时跟单"
}, {
    "ID": 20201,
    "TopID": 202,
    "AddName": "老客户文件日期"
}, {
    "ID": 20202,
    "TopID": 202,
    "AddName": "老客户订单未备注老客户"
}, {
    "ID": 20203,
    "TopID": 202,
    "AddName": "未回答解决客户问题"
}, {
    "ID": 20204,
    "TopID": 202,
    "AddName": "未合理推荐"
}, {
    "ID": 20205,
    "TopID": 202,
    "AddName": "跨部门对接不到位"
}, {
    "ID": 20301,
    "TopID": 203,
    "AddName": "工艺、配件、颜色备注错或者漏备注"
}, {
    "ID": 20302,
    "TopID": 203,
    "AddName": "尺寸、数量、款数错"
}, {
    "ID": 20303,
    "TopID": 203,
    "AddName": "快递备注错（没有备注顺丰快递）"
}, {
    "ID": 20304,
    "TopID": 203,
    "AddName": "答应客户发货地未备注"
}, {
    "ID": 20305,
    "TopID": 203,
    "AddName": "分开地址发货未备注清楚"
}, {
    "ID": 20306,
    "TopID": 203,
    "AddName": "改稿未备注"
}, {
    "ID": 20307,
    "TopID": 203,
    "AddName": "材质错"
}, {
    "ID": 20401,
    "TopID": 204,
    "AddName": "集运仓订单问题"
}, {
    "ID": 20402,
    "TopID": 204,
    "AddName": "产品特性不熟悉"
}, {
    "ID": 20403,
    "TopID": 204,
    "AddName": "证件不全"
}, {
    "ID": 20404,
    "TopID": 204,
    "AddName": "尺寸、材质、工艺等推荐不合适"
}, {
    "ID": 20501,
    "TopID": 205,
    "AddName": "报价错误"
}, {
    "ID": 20502,
    "TopID": 205,
    "AddName": "未确定产品报价"
}, {
    "ID": 30101,
    "TopID": 301,
    "AddName": "超过售后期"
}, {
    "ID": 30102,
    "TopID": 301,
    "AddName": "产品明显残次品"
}, {
    "ID": 30103,
    "TopID": 301,
    "AddName": "脏版"
}, {
    "ID": 30104,
    "TopID": 301,
    "AddName": "色差"
}, {
    "ID": 30105,
    "TopID": 301,
    "AddName": "褪色"
}, {
    "ID": 30106,
    "TopID": 301,
    "AddName": "老客户订单色差"
}, {
    "ID": 30107,
    "TopID": 301,
    "AddName": "翘边、边缘不平整"
}, {
    "ID": 30108,
    "TopID": 301,
    "AddName": "粘性不够"
}, {
    "ID": 30109,
    "TopID": 301,
    "AddName": "留胶过多"
}, {
    "ID": 30110,
    "TopID": 301,
    "AddName": "没有模切、模切透、模切歪"
}, {
    "ID": 30111,
    "TopID": 301,
    "AddName": "单个多个裁切（未按备注操作）"
}, {
    "ID": 30112,
    "TopID": 301,
    "AddName": "覆膜问题（未按备注操作）"
}, {
    "ID": 30113,
    "TopID": 301,
    "AddName": "材质问题"
}, {
    "ID": 30114,
    "TopID": 301,
    "AddName": "掉图或多图、内容移位"
}, {
    "ID": 30115,
    "TopID": 301,
    "AddName": "印刷模糊、重影"
}, {
    "ID": 30116,
    "TopID": 301,
    "AddName": "尺寸做错"
}, {
    "ID": 30117,
    "TopID": 301,
    "AddName": "工艺、后道工艺问题"
}, {
    "ID": 30118,
    "TopID": 301,
    "AddName": "刀版和设计图不符"
}, {
    "ID": 30119,
    "TopID": 301,
    "AddName": "二维码无法识别"
}, {
    "ID": 30201,
    "TopID": 302,
    "AddName": "掺杂别人的货"
}, {
    "ID": 30202,
    "TopID": 302,
    "AddName": "打单没有物流信息、虚假发货"
}, {
    "ID": 30203,
    "TopID": 302,
    "AddName": "发错货"
}, {
    "ID": 30204,
    "TopID": 302,
    "AddName": "少款数、少数量"
}, {
    "ID": 30205,
    "TopID": 302,
    "AddName": "超出约定时间发货"
}, {
    "ID": 30206,
    "TopID": 302,
    "AddName": "未按订单快递方式发货"
}, {
    "ID": 30207,
    "TopID": 302,
    "AddName": "发错地址"
}, {
    "ID": 30208,
    "TopID": 302,
    "AddName": "漏单、未发货"
}, {
    "ID": 30209,
    "TopID": 302,
    "AddName": "地址停发"
}, {
    "ID": 30210,
    "TopID": 302,
    "AddName": "打包问题"
}, {
    "ID": 30301,
    "TopID": 303,
    "AddName": "漏发、少发、发错、破损"
}, {
    "ID": 30401,
    "TopID": 304,
    "AddName": "快递破损、湿包、折损"
}, {
    "ID": 30402,
    "TopID": 304,
    "AddName": "物流信息未及时更新"
}, {
    "ID": 30403,
    "TopID": 304,
    "AddName": "丢件"
}, {
    "ID": 40201,
    "TopID": 402,
    "AddName": "不接受正常色差"
}, {
    "ID": 40202,
    "TopID": 402,
    "AddName": "不接受正常数量误差"
}, {
    "ID": 40203,
    "TopID": 402,
    "AddName": "工艺不符合预期"
}, {
    "ID": 40204,
    "TopID": 402,
    "AddName": "尺寸不满意"
}, {
    "ID": 40205,
    "TopID": 402,
    "AddName": "材质不符合预期"
}, {
    "ID": 40206,
    "TopID": 402,
    "AddName": "不接受裁切误差、裁切方式问题"
}, {
    "ID": 40301,
    "TopID": 403,
    "AddName": "版面不满意"
}, {
    "ID": 40302,
    "TopID": 403,
    "AddName": "字体不满意"
}, {
    "ID": 40303,
    "TopID": 403,
    "AddName": "提供的原始设计内容有错"
}, {
    "ID": 40304,
    "TopID": 403,
    "AddName": "下车间后要求改稿"
}, {
    "ID": 40305,
    "TopID": 403,
    "AddName": "提供原始稿件导致印刷成品模糊（设计师已提醒）"
}, {
    "ID": 40401,
    "TopID": 404,
    "AddName": "未及时取件或者快递无法联系收件导致退回"
}, {
    "ID": 40402,
    "TopID": 404,
    "AddName": "发货后要求更改快递方式、改地址等其他要求"
}, {
    "ID": 40501,
    "TopID": 405,
    "AddName": "配件不满意"
}, {
    "ID": 40502,
    "TopID": 405,
    "AddName": "要求多送配件"
}, {
    "ID": 40503,
    "TopID": 405,
    "AddName": "无需配件"
}, {
    "ID": 40601,
    "TopID": 406,
    "AddName": "产品用于特殊环境、材质"
}, {
    "ID": 40602,
    "TopID": 406,
    "AddName": "客户使用不当"
}, {
    "ID": 40701,
    "TopID": 407,
    "AddName": "快递价格不满意"
}, {
    "ID": 40702,
    "TopID": 407,
    "AddName": "产品价格不满意"
}, {
    "ID": 40801,
    "TopID": 408,
    "AddName": "反馈未收到货或少收到货"
}, {
    "ID": 40802,
    "TopID": 408,
    "AddName": "无照片反馈问题"
}, {
    "ID": 40901,
    "TopID": 409,
    "AddName": "正常生产周期，急件"
}, {
    "ID": 41001,
    "TopID": 410,
    "AddName": "下车间后要求退款"
}, {
    "ID": 41002,
    "TopID": 410,
    "AddName": "计划有变"
}, {
    "ID": 41003,
    "TopID": 410,
    "AddName": "客户不要"
}, {
    "ID": 41004,
    "TopID": 410,
    "AddName": "长时间未定稿"
}, {
    "ID": 41005,
    "TopID": 410,
    "AddName": "稿件不满意"
}, {
    "ID": 41006,
    "TopID": 410,
    "AddName": "产生工单"
}, {
    "ID": 41007,
    "TopID": 410,
    "AddName": "时间来不及"
}, {
    "ID": 41008,
    "TopID": 410,
    "AddName": "证件不全"
}, {
    "ID": 41009,
    "TopID": 410,
    "AddName": "急要稿件"
}, {
    "ID": 41010,
    "TopID": 410,
    "AddName": "特殊工艺、配件问题"
}, {
    "ID": 41101,
    "TopID": 411,
    "AddName": "退款重拍"
}, {
    "ID": 41102,
    "TopID": 411,
    "AddName": "默拍退款"
}, {
    "ID": 41103,
    "TopID": 411,
    "AddName": "对公转账退款"
}, {
    "ID": 41104,
    "TopID": 411,
    "AddName": "多拍退款"
}, {
    "ID": 41105,
    "TopID": 411,
    "AddName": "拍错退款"
}, {
    "ID": 80101,
    "TopID": 801,
    "AddName": "改快递、地址，没有及时处理到位"
}, {
    "ID": 80102,
    "TopID": 801,
    "AddName": "未及时核实快递问题"
}, {
    "ID": 80103,
    "TopID": 801,
    "AddName": "未印刷、未发货状态订单，客户临时取消订单未及时通知到车间、仓库，造成运费、印刷成本"
}, {
    "ID": 80201,
    "TopID": 802,
    "AddName": "没有及时处理售后订单引起投诉、退款、差评等"
}, {
    "ID": 80202,
    "TopID": 802,
    "AddName": "未问是否有其他问题而造成的二次售后"
}, {
    "ID": 80202,
    "TopID": 802,
    "AddName": "因备注不清楚，登记不到位，给公司造成损失的"
}]